Lion Portal

Dear Lions and Leos,

Preparation is underway to begin rolling out the new Lion Portal. Here is some important information to prepare you for launch.

Phased rollout for Lion Account Users

Our target launch window is April 15 – May 13*. During this time, all current Lion Account users will receive an email inviting them to access the new Lion Portal**. We’re doing this phased rollout to ensure staff are available to provide the best support possible and offer you a positive introductory experience.

Please note: User permissions will not change. In other words, those who can report service, access member data and other key functions remains the same.

  • Now – April 11: MyLion, MyLCI and Insights will continue to function as normal.

  • April 12 and beyond: MyLion, MyLCI and Insights are no longer available.

  • April 15 – May 13: Invitations to access the new Lion Portal sent via email on a rolling basis to existing Lion Account users.

  • May 13 and beyond: All visitors attempting to access the previous digital tools will be automatically redirected to the new Lion Portal.

*Dates are subject to change. Our number one goal is to create a positive experience for Lions and Leos. If determined more time is required to ensure the product is in an optimal state, the dates may be adjusted accordingly.

**If you don’t see the email in your everyday inbox, please check all spam and junk folders for it first before contacting Member Support.

Note that the new Lion Portal will require a unique, unshared email, and phone numbers will no longer be supported as a log in credential.

The videos shown below are part of the information
available on the following link:

The links below provide additional information about the LION Portal and links to various YouTube Videos.  Here are copies of 3 of the YouTube Videos.

Navigating Lion Portal as a Lion or Leo:

Navigating Lion Portal as a Lion Leader:

Navigating Lion Portal as a Club Officer:


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